HEADLINE: 4 Myths About #Chat Support. AI to the Rescue? #NEWS

4 Myths About #Chat Support. AI to the Rescue? #NEWS

Chat 6 days ago #CHAT 14
A big reason chat has taken hold in the market (setting aside customer preference) is that it promises reduced cost per contact because agents can handle multiple chats concurrently. For the purpose of this article, when I say “chat” I’m referring to ... ...Read More, Learn More
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